Free shipping

Except for remote countries, our prices include shipping costs.

Satisfied or refunded

If there is a product quality issue, we support buyers to return and refund.

Top-notch support

If you have any questions, you can contact us through WhatsApp or email.

Fast delivery

We will ship within 2-7 days and deliver the product to you in good condition.

Frequently Questions & Answer

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. The delivery time for the order is 2-7 days, and overseas delivery may take 7-16 days.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We will conduct machine testing on the product before shipment to ensure that the quality is intact before sending it out. If there are no quality problems after receiving the goods, we generally do not support returns.

Any question?

You can contact us through our contact page! We will be happy to assist you.

Customer support

+852 5929 2529

Send a message

support@jangyao.com

JANGYAO

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Frequently Questions & Answer

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